Privacy Policy

Effective Date: March 6, 2026

This Privacy Policy describes how NINETON PTE. LTD ("NoMeet", "we", "us", or "our") collects, uses, processes, and protects personal data when you use the NoMeet mobile application, website, and related services (the "Service").

1. Data Controller

NINETON PTE. LTD is the data controller responsible for your personal data.

Contact Email: nomeet.service@outlook.com

2. Categories of Personal Data We Collect

A. Content You Provide

• Audio recordings created within the app
• Generated transcripts
• AI summaries and mind maps
• Uploaded documents such as PDF files
• YouTube links submitted for processing

B. Subscription & Transaction Data

• Subscription status
• Transaction identifiers processed by Apple App Store or Google Play

C. Device & Usage Data

• Device model and operating system
• Log data and diagnostic information
• Usage analytics
• Crash reports

D. Support Communications

• Email address
• Messages sent to customer support

3. Legal Basis for Processing (EEA & UK Users)

We process personal data under the following legal bases:

• Performance of a contract
• Legitimate interests
• User consent where required
• Compliance with legal obligations

4. How We Use Personal Data

• Provide AI-powered transcription, summaries, and mind maps
• Analyze uploaded PDF files and YouTube links
• Maintain and improve service performance
• Ensure security and prevent abuse
• Respond to support requests

5. AI Processing Disclosure

NoMeet uses automated artificial intelligence systems to process audio, text, and documents. AI-generated outputs may not always be accurate, complete, or error-free. Users are responsible for independently verifying important information.

6. Data Sharing & Service Providers

We may share personal data with trusted third-party service providers solely to operate and improve the Service. These may include cloud hosting providers, AI infrastructure providers, analytics services, and payment processors.

All service providers are contractually obligated to protect personal data.

7. International Data Transfers

If personal data is transferred outside the European Economic Area, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

8. Data Retention

We retain personal data only for as long as necessary to provide the Service and fulfill legal obligations.

9. Account Deletion & Data Removal

You may delete your account directly within the app by navigating to:

Personal Center → Settings → Delete Account

Upon account deletion, your associated personal data will be permanently deleted or anonymized within a reasonable timeframe, except where retention is required for legal or regulatory purposes.

If you experience any difficulty deleting your account, you may contact us at nomeet.service@outlook.com for assistance.

10. Your Rights (GDPR)

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

To exercise your rights, contact: nomeet.service@outlook.com

11. California Privacy Rights (CCPA/CPRA)

California residents have the right to request disclosure, deletion, or correction of personal information.

We do not sell personal information.

12. Data Security

We implement industry-standard safeguards including encryption in transit (HTTPS/TLS), restricted access controls, and monitoring systems.

13. Children's Privacy

The Service is not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

15. Contact Us

Email: nomeet.service@outlook.com